We’ve appointed Carly Nutkins as our new Head of Lending.

Carly joined us in March this year and leads our ambitious plans for mortgage growth.

“I’m delighted to have the opportunity to come to The Cambridge to lead the Lending team and streamline its processes to make it easier for more people to have a home,” said Carly.

“I am constantly impressed by the passion and desire shown by everyone in the team, and across the Society, for continuously putting its members at the heart of everything it does.

“Working in an organisation that’s committed to the Women in Finance Charter and celebrates diversity, inclusion and wellbeing was a key factor in my decision to join The Cambridge. I think it benefits customers, our culture and The Society.”

Our Chief Executive, Peter Burrows, said: “We are delighted to welcome Carly to our team. She brings a unique combination of strong financial leadership in the mortgage market with a community-first attitude. I am confident she will make a difference to our lending proposition, to the benefit of the Society and its members.”

Since joining us, Carly has led the implementation of our Consumer Duty compliance. The new Duty sets higher and clearer standards of consumer protection by putting the needs of customers first.

She started her career as a cashier at Barclays in 2008 before achieving promotion to its personal finance team.

Carly has over 15 years banking experience and joins us from Allica Bank where she worked as its mortgage operations manager. Carly developed its lending team from the ground up by delivering the effective processing of commercial mortgage applications.

She is tasked with making our mortgage applications method easier to ensure a smoother lending process for its customers, intermediaries, and brokers.

We’ve also appointed Tom Llewelyn as our new Company Secretary and Head of Governance, and Fred Holland has been appointed as our new Head of Operational Risk.

Tom achieved promotion at the Society in February, having previously held the title of Operational Resilience Manager. He will continue to ensure we meet all our governance and compliance obligations. 

Fred joined us in February this year to lead our evolution of a sophisticated three lines of defence model. His focus is on ensuring we remain a trusted mortgage provider and a safe place for our customers to keep their savings.